Community Management: Big budget vs. Small Budget. Big Numbers vs. Small Numbers

April 26, 2012 3:45 pm - 4:45 pm - Ballroom C
Track: Track 4 - Operations

The art of community management has changed and broadened over the last ten years, and is necessary for almost any online interactive presence.  Community management has transcended to include a variety of platforms, it touches customer support, marketing, game masters, game design, and event planning, and it includes scaling to audience, budget, business goals, and toolsets. This panel includes experts who help drive strategy for community management in a variety of platforms.

Speakers

• Panelist: Timothy Lee, Director of Community Management, Numedeon, Inc. - Creators of Whyville
• Panelist: Michelle Neyland, Online Communities Specialist, U.S. Department of State
• Panelist: Kiersten Samwell, Community Relations & Social Media Manager, KingsIsle Entertainment (Wizard101)
• Panelist: Nate Sawatzky, Director of Player Relations, Sleepy Giant Entertainment
• Moderator: Rich Weil, Vice President of Client Services, Metaverse Mod Squad